WhatsApp automation and AI assistant
Your customers get an answer in seconds, even at night.
FTGroup SARL
Agency in Douala · dedicated team · video follow-up in your time zone
WhatsApp automation and AI assistant
About this service
Getting lots of questions on WhatsApp? We set up your business account and, if you wish, an AI assistant that answers customers from your own information (offers, prices, opening hours) and passes important requests on to you.
It’s the tool FTGroup uses for its own customer service.
Compare packages
| Basic ≈ US$84 | Standard ≈ US$417 | Premium ≈ US$1,000 | |
|---|---|---|---|
| WhatsApp Business set up | ✓ | ✓ | ✓ |
| Profile, catalogue and opening hours | ✓ | — | — |
| Quick replies and welcome message | ✓ | — | — |
| AI assistant answering 24/7 | — | ✓ | ✓ |
| Knowledge base about your business | — | ✓ | ✓ |
| Important requests passed on to your team | — | ✓ | ✓ |
| Messenger, Instagram and email | — | — | ✓ |
| Customer database (CRM) and automatic follow-ups | — | — | ✓ |
| 3 months of support | — | — | ✓ |
| Delivery | Delivered in 3 days | Delivered in 14 days | Delivered in 30 days |
| Select | Select | Select |
Frequently asked questions
How does payment work?
You pay a 50% deposit when ordering; the balance is due on delivery. Pay by card, Orange Money or MTN MoMo.
I live abroad, is that a problem?
Not at all: we work with clients in Canada, Europe and the US, with video calls in your time zone.
Why FTGroup
- Over 200 clients supported and over 30 digital projects delivered.
- One point of contact, reachable on WhatsApp, from quote to delivery.
- Prices shown before you order, in CFA francs with their equivalent in euros, Canadian and US dollars.
- Secure payment by bank card, Orange Money or MTN MoMo.